Privacy Policy
Last updated: April 02, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
Many businesses couldn’t answer calls, give callbacks, or call leads for reasons such as hectic schedules and limited staff. Offering reliable conversational voice AI can be a game-changer for business growth. Here are some of the benefits that your business can experience with us:
With available conversational voice AI round-the-clock support, your clients will always have someone to talk to whether your office is busy, closed, or on vacation if they have questions. These will help your business stand out.
Customer calls come in unpredictably. Given your hectic schedule, you cannot be expected to watch your phone if someone calls in. Having available conversational voice AI that captures leads, books appointments, and answers inquiries can be helpful.
Some customer wants to do business over the phone. Having hectic schedules hinders you from calling them. Automated outbound call is the perfect solution for that. Make sure that every lead is accounted for.
Most of the customer loves their business call inquiry to be answered. Ensure no calls are left unanswered and no leads are left uncalled. Great customer satisfaction can boost your business growth.
There’s no need to pay for an office-based answering person when you can get all these conversational voice AI services for over half the price. It’s budget-friendly and purely automated to save you money and time.
With ClearTalk, a cutting-edge technology. This software can help you answer calls, book appointments, send notifications, and make follow-ups. It will help your business to stand out from the crowd. With ClearTalk’s conversational voice AI services, your company will grow unexpectedly.s
The price of a receptionist is one of the most important factors to consider when deciding whether to employ a conversational voice AI or an in-house receptionist.
First, let’s take a look at the average price for an in-house receptionist.
The average salary for an in-house receptionist is about $37,000 and often comes with added fees, such as:
Total Cost, Including Salary: $77,000/year
The price may be even higher if your business is located in a highly populated area. In-house receptionists can add to that cost when they inevitably come in late, call in sick, request time off, take personal leaves of absence, go on vacation, and so on.
On the other hand, in one of ClearTalk’s conversational voice AI services, a virtual receptionist can accomplish the same tasks that the in-house receptionist does. Aside from that, you don’t have to pay for any time off, benefits, or other fees.
ClearTalk’s virtual receptionist costs as cheap as $999/month with no hidden or other fees. Your business could save over $25012/year on salary alone, and up to $40000/year in benefits beyond salary payments.
Your business will not only cut costs but also boost productivity and revenue to extraordinary levels. With virtual receptionists handling calls beyond standard business hours, the impact on your operations will be more substantial than you expect. Furthermore, ClearTalk offers chatbots and text bots. SMS answering can be overlooked, but over 98% of customers prefer communicating with businesses through text.
Inbound and outbound virtual receptionists can turn your leads into customers. Businesses need to respond promptly, as 70% of customers prefer a same-day response. Offering round-the-clock support signifies a company’s commitment to delivering prompt assistance when needed. And 73% of their customers point to customer experience as an important factor in their purchasing decisions.
It can be very difficult if you do the work and the administrative tasks at the same time. Knowing that it's already a handful doing the work to keep the business in operation. Businesses constantly face issues that impact their ability to grow or succeed. The most common scenarios that companies use virtual receptionist services for are:
My business is growing and my team can’t handle a high volume of calls
Expanding a business can be a double-edged sword since it can be difficult to keep up once your company grows big together with your hectic schedule. With calls that need to be answered, appointments that need to be scheduled, and invoices that need to be sent, ClearTalk can help you with inbound and outbound calls to lessen your tasks and focus more on the production of your business.
I can’t offer around-the-clock availability to answer calls
Company managers need rest and want to go home after business hours, and we all know that calls don’t just stop coming in and leads can often be missed especially if your clients are from different time zones. Thanks to ClearTalk’s virtual receptionist, you can now offer 24/7 accessible customer support.
I can’t afford to hire staff, but still need “front desk” support
Companies have limited budgets, and may not be able to afford pricey in-house receptionists especially when the business has a lot of other expenses. ClearTalk is to the rescue, our virtual receptionist only costs $999/month with no hidden or other fees.
If your company is experiencing one or any of these scenarios, ClearTalk’s virtual receptionist can help you by allowing you to answer or call leads. Our automated agents will help you answer inquiries, book appointments, and even store and collect customer information directly to your CRM.
Companies frequently encounter challenging scenarios that may require you to have outsourced assistance to resolve the issue. Some of the most common problems are:
I can’t keep up with incoming calls and messages from clients
Companies often have too much work and have limited staff, making it hard to keep up with phone calls and messages. Trying to run a business and give good excellent customer service at the same time can be difficult and can lead to poor performance in both.
I can’t respond fast enough to leads to beat my competition to new clients
Given the competitive marketplace for every company, it can be challenging to stand out amongst similar businesses. Providing quality customer service by answering calls or responding quickly to customer’s inquiries can place your business above your competitors.
I can’t provide customer support 24/7
Not every business does customer service support 24/7 it can be because the business tasks, management, and hectic schedule give them full-hand. Managers want to rest and spend time with their family too during after hours. Providing 24/7 customer support can be your kickstart for great customer service that will make your business stand out among competitors.
I can’t afford to hire a customer support representative
Companies, especially small companies have limited budgets and may not be able to hire full-time in-house receptionists since it’s expensive. If customers don’t have the support they need, they are more likely to hire a competitor.
My staff spends too much time addressing common questions
Customers always have common questions before hiring a business. They will either text, email or call you to ask those questions. If customer don’t have support to answer their questions, they will not do business with you.
If your company is experiencing either one or any of these scenarios, you are on the right track. As we’re slowly transitioning to the modern world now, we should start leveraging modern technology. ClearTalk, our cutting-edge software technology can help you with those problems with this conversational voice AI service:
Virtual Receptionist
This automated service can help you answer phone call inquiries, book an appointment, and provide customer support. It will make sure that no calls are left unanswered. On the other hand, they will call leads and make a follow-up to make sure that no leads are left uncalled.
Chatbot or Text bot
An automated chatbot or text bot can also help you with 24/7 customer support that will answer all the repetitive common questions that the customer has. They can help you to send follow-up and book an appointment.
Discovering what conversational voice AI services your company needs is a good first step. To figure out which service would be the best, think about what problems or opportunities you face that a virtual receptionist can help:
Regardless of that, ClearTalk can always adjust a service that will suit your company’s needs.
Furthermore, think about what services would fit your business’ activity level.
Regardless if you get just ten calls or thousands a month, ClearTalk can customize your virtual receptionist service to fit your business activity so you only pay for what you need.
After that, you need to do is to sign up. Starting with ClearTalk’s voice AI services is fast and simple. There are no yearly contracts and no set-up charges.
Follow these three simple steps:
Book a DEMO
You can book a demo to discuss what are the services that we can offer to help you with your business.
Get a customized game plan
Just answer a few questions about your business and the preferences you have. We’ll find the best solution for you that fits your business and your budget.
Let Clear Talk provide your calling solutions
Whether you're working with Clear Talk as an agency or as a done-for-you customer we have you covered.
Whether your business is looking for an occasional, full-time, or part-time virtual receptionist. ClearTalk can custom-tailor your service according to your business needs when it comes to booking appointments, lead screening, follow-up calls, and call leads. When you sign up with ClearTalk, you are not just hiring a voice AI provider, you will be having someone who help you transform your business by capturing sales to grow your revenue.